Free service
Free assistance in installation, free commissioning.
One-year warranty for the whole machine
Fengtie machine is guaranteed within one year from the date of manufacture.
Lifetime maintenance service
Lifetime maintenance service is provided for Fengtie machines on the market.
Respond to needs in a timely manner
Guangzhou and Suzhou provinces respond within 8 hours, and arrive at the scene within 24 hours;
Regional residents are able to arrive on site within 48 hours.
Weekday service hotline
Jiangsu：0512-65789777
smd@fomtec-group.com
Guangdong：020-36850111
gmd@fomtec-group.com
(Service hours: Monday to Friday 8:00-17:00)
After-sales service hotline
Jiangsu: 13771963013
Complaint: 13915548267
Guangdon: 13922443669
Complaint: 13503029284
Regular return visits
1. The company's after-sales service technicians will pay a return visit to your machine and overhaul and maintain the machine. Answer various difficult questions that users have in the process of using the machine, and at the same time solicit customers' opinions and suggestions on the use of the machine.
2. The company will conduct customer satisfaction surveys on a regular basis and accept customer supervision.
